Frequently Asked Questions
Everything you need to know about our iconic British outerwear.
Where are Gloverall coats manufactured?
We take great pride in our heritage; the majority of our duffle coats and outerwear are handcrafted in England, ensuring the highest standards of British tailoring and quality.
How do I determine the correct size for my duffle coat?
Our coats often feature a classic, oversized fit to allow for layering. We recommend checking the specific size guide on each product page which includes detailed chest and length measurements.
What is your return policy for international orders?
We offer a 28-day return period from the date of receipt. Items must be returned in their original, unworn condition with all tags attached. Please note that international return shipping costs are the responsibility of the customer.
How should I care for my wool coat?
To maintain the shape and longevity of your wool coat, we recommend professional dry cleaning only. Avoid machine washing and always hang your coat on a sturdy, padded hanger.
Do you offer worldwide shipping?
Yes, we ship to most countries globally. Shipping costs and delivery timelines vary by destination and will be calculated at checkout based on your location.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout.